Refund & Cancellation Policy
At Air Bharath, we strive to deliver high-quality aviation training and career enablement services. Since our offerings include digital products, training programs, and services, our refund and cancellation terms differ from standard e-commerce.
1. Course & Training Programs
Enrollment Fee
Once paid, the enrollment/registration fee is non-refundable under any circumstances.
Full Program Fee
• Cancellations requested within 5 days of enrollment and before the program start date may be eligible for a 100% refund (excluding the enrollment fee).
• Once the program has commenced, no refund will be provided.
Deferrals
Instead of a refund, students may request to defer their enrollment to the next available batch, subject to approval and availability.
2. Digital Products (VR Simulations, ChatterBox AI, etc.)
Instant Access Products
Since access is provided instantly upon purchase, no refunds will be issued once login credentials/access has been shared.
Technical Issues
In case of technical issues preventing access, users must report the issue within 72 hours of purchase. Our team will either resolve the issue or, if unresolved, issue a full refund.
3. Workshops, Webinars & Short-Term Courses
72-Hour Cancellation Window
Cancellations made at least 72 hours before the scheduled start will receive a full refund.
Late Cancellations
Cancellations made less than 72 hours before the start will not be eligible for a refund.
Air Bharath Cancellations
If Air Bharath cancels or reschedules a session, participants will receive either a full refund or the option to transfer to a future session.
Refund Conditions
Damaged or Defective Items
In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end.
⏰ This should be reported within 5 days of receipt of products.
Product Not as Expected
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 5 days of receiving the product.
The customer service team after looking into your complaint will take an appropriate decision.
Warranty Claims
In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.
4. Refund Timelines
14 Business Days Processing
Standard refund processing period
All approved refunds will be processed within 14 business days to the original payment method.
5. Contact for Refunds & Cancellations
Required Documentation
All requests must be submitted in writing to academy@airbharath.in with proof of payment and enrollment details.
Include in your request:
- • Full name and contact information
- • Order/enrollment number
- • Payment receipt or transaction ID
- • Reason for refund/cancellation
- • Date of purchase/enrollment
Need Help with Refunds or Cancellations?
If you have any questions about our refund and cancellation policy or need assistance with a specific request, please don't hesitate to contact our customer service team.
Email Support
academy@airbharath.in
Include proof of payment and enrollment details
Response Time
We typically respond within 24-48 hours
Policy Updates
We may update this Refund and Cancellation Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.